The limited, 2-year warranty ( PDF ) for that model contains language identical to the language mentioned in the class action suit. It may have been similar to a device like the Brother MFC-J1205W, which is currently on sale at for $109.99. Konkel purchased, it is described as a Color Inkjet All in One printer. While the complaint does not name the model of Brother Printer Mr. However, he reviewed the Product’s packaging prior to purchase and - while it did mention that there was a limited warranty - there was no mention that the warranty was conditioned on use of Brother’s authorized service (which is illegal, in any case).Ī Brother spokesperson said the company can not comment on pending litigation. Konkel would never have purchased the Brother device. Had he known about that condition, the complaint says, Mr. But, upon close inspection of the materials that came with the device, he learned that Brother’s warranty - as written -prohibited him from doing so. Konkel “would have liked to endeavor to repair his product himself during the warranty period,” the complaint reads. Shortly after the purchase, the printer began to slightly malfunction. Konkel from the town of Fairhaven, Massachusetts, purchased a Brother All in One Printer from his local Staples office supply store. As described in the complaint (which you can read here ), the plaintiff - a Mr.
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